Background: Chris is a retired FBI Special Agent who served as the Bureau’s top International Kidnapping Negotiator. He was assigned to the FBI’s Crisis Negotiation Unit (CNU) from 2000 to 2007, where he worked major cases in Iraq, the Gaza Strip, the Philippines, Colombia and the U.S. While assigned to the CNU, Voss was also the FBI hostage negotiation subject-matter expert for the Hostage Working Group of the National Security Council and the U.S. hostage negotiation subject-matter expert representative to the G8. He was also one of the lead CNU instructors in the FBI's National Crisis Negotiation Course. Among the U.S. cases in which Chris was involved as a negotiator was the Chase Manhattan Bank Robbery in Brooklyn, New York in 1993, the DC Sniper serial shootings in 2002, and The Washington, DC “Tractor Man” incident in 2003, along with dozens of other incidents.
Prior to becoming the FBI lead international kidnapping negotiator, Chris was a member of the New York City Joint Terrorist Task Force (1986-2000) and was co-case agent for TERRSTOP (the Blind Sheik Case – Sheik Omar Abdel-Rahman) and the TWA Flight 800 Catastrophe. While in New York City, he was the lead Crisis Negotiator for the FBI’s New York City office. After retiring from 24 years of service with the FBI, Chris founded negotiation consulting firm, the Black Swan Group. Currently, Chris serves as an Adjunct Professor at Georgetown University's McDonough School of Business and Marshall School of Business at University of Southern California teaching negotiation strategies and tactics in both MBA programs. He is a former Instructor of International Business Negotiation at Harvard University.
Expertise: Chris is considered an expert in the field of Hostage Negotiations and specializes in Kidnapping Avoidance, Hostage Survival and a Corporation’s Best Response to a Kidnapping Event. He is a recipient of the Attorney General's Award for Excellence in Law Enforcement, and the FBI Agents Association Award for Distinguished and Exemplary Service. He has taught counter-terrorism, hostage negotiation and hostage survival internationally, and was a teaching assistant at Harvard Law School. He is a graduate of Harvard's Kennedy School of Government where he received a Masters of Public Administration in June 2008. Chris’ company, The Black Swan Group, consults on both business negotiations, and kidnapping and terrorism related incidents.